Veronika Henderson
Date of birth Address
31.07.1978. Apt.45,29Merrypark
London
UK 452121
Tel. 124896765324
Education
1997 - present
Degree in French and Film Studies, University of London,
Specialist subjects: British Cinema, The Narrative
Technique
1992 -1997
Royal Latin School, Aylesbury
4 A Levels: French (B), German (C), English (B), Film
studies (A)
7 GCSEs: French (A), German (A), English (A), History
(B), Art (A), Maths (B), Economics (B)
Work experience
Information Officer, Futuroscope, France
Responsible for dealing with enquiries in a busy office, responding to 2,000
enquiries a week. This demonstrated my ability to retain a professional approach and a sense of humour while working under pressure.
Customer Services Assistant
Provided support for customer enquiries. Dealing with customers' complaints
demonstrated my ability to remain calm under pressure. Explaining complex
issues simply and clearly helped me to develop my communication skills.
Skills
Good working knowledge of Microsoft Word and Excel Spreadsheets
Working knowledge of French and Italian
Current clean driving license
Interests
Travel: I have travelled extensively and independently in Europe.
Music: I play the guitar in a semi-professional band and have done a number of 'gigs' for school and student clubs
References
Damish Richards Michael Brown
(tutor of University (Customer Service
of London) Manager)
12 Midland Avenue 81 Light Street Oxford London
OX11 3GGR CE 14 7 LSR
Veronika Henderson
Date of birth Address
31.07.1978. Apt.45,29Merrypark
London
UK 452121
Tel. 124896765324